Shipping policy

FlairTRADE ("we" and "us") is the operator of (https://Flairtradeconsign.com) ("Website"). By placing an order through this Website, you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our
service.

1. General
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.

2. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions, and destination of the items in the order. Payment for shipping will be collected with the purchase.
This price will be the final price for shipping cost to the customer.

3. Returns
All items are sold AS IS and all sales are final. A good amount of our inventory is on consignment, meaning we sell items for many individual sellers/consignors. These consignors are paid out shortly after their item(s) sell. Because of this, we are firm on our return policy. We therefore do not accept returns. Because the items sold are consigned, and we do not own the merchandise, we do not offer refunds. Condition descriptions of each item are written based upon thorough inspections; however small and insignificant omissions may inadvertently occur. No item we sell is significantly not as described. Immaterial discrepancies notwithstanding, all items are as described. Not all items we sell are new. Most items we sell are pre-owned. Because we have a no refund policy, without any exception, we strongly recommend that before placing an order our customers carefully read and consider the item description, meticulously review all photographs, e-mail us with any questions and request additional photographs if necessary.

Due to the expense incurred by returns, we do not accept returns. We make every effort to ensure that ample information is supplied within each listing for any reasonable buyer to make an informed decision regarding condition. If, for any reason, we are mandated by a third party to accept a return, the buyer shall be responsible for original and return shipping costs; plus a 25% restocking fee. The restocking fee helps to offset our expenses incurred as a result of returns, which we do not accept, and refunds, which we do not authorize, including, but not limited to, unrecoverable fees charged us by our website provider and unrecoverable fees charged us by banks, PayPal, credit card processors, etc.

All items we sell are authentic. If you doubt the authenticity of an item you purchase from us, prior to contacting us, please obtain a written opinion from a professional authenticator of luxury items such as My Poupette. Authenticity opinions proffered by friends, relatives and sales associates will not be accepted as proof.

Always offering quality and professional services at competitive prices, we stand behind the authenticity of each item we sell.

4. Delivery Terms
4.1 Transit Time Domestically
In general, domestic shipments are in transit for 2 - 7 days

4.2 Transit time Internationally
Generally, orders shipped internationally are in transit for 4 - 22 days. This varies greatly depending on the courier you have selected. We can offer a more specific estimate when you are choosing your courier at checkout.

4.3 Dispatch Time
Orders are usually dispatched within 2 business days of payment of order Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

4.4 Change Of Delivery Address
For change of delivery address requests, we can change the address at any time before the order has been dispatched.

4.5 P.O. Box Shipping
FlairTRADE will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.

4.6 Military Address Shipping
We can ship to military addresses using USPS. We are unable to offer this service using courier services.

4.7 Items Out Of Stock
If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.

4.8 Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we can investigate.

5. Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

6. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

7. Duties & Taxes
7.1 Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the website

7.2 Import Duties & Taxes
Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and FlairTRADE encourage you to be aware of these potential costs before placing an order with
us.
If you refuse to pay duties and taxes upon arrival at your destination country, the goods will be returned to FlairTRADE at the customers expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.

8. Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

9. Insurance
Parcels are insured for loss and damage up to the value as stated by the courier.

9.1 Process for parcel damaged in-transit
We will process a refund or replacement as soon as the courier has completed their investigation into the claim.

9.2 Process for parcel lost in-transit
We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

10. Customer service
For all customer service enquiries, please submit an enquiry at https://flairtradeconsign.com/pages/contact-us